Contact Worker

Zohorecruit; Massachusetts; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Civic Recruitment Limited is recruiting a Contact Worker for a 3-month contract with a Local Authority in Worcestershire. You will supervise family time sessions, ensure safety, observe interactions, and prepare factual reports based on your observations.

You will work closely with social workers and other professionals, upholding confidentiality and safeguarding standards while recording clear, objective information for potential court use.

Qualifications

• Experience working with children, young people, or families.
• Experience within Social Care, Family Support, Youth Work, Residential Care, Education, Children's Services, or similar settings.
• Experience producing accurate written records and reports.
• Understanding of safeguarding and child protection principles.
• Ability to observe and record information objectively and factually.
• Desirable: experience working with vulnerable children and families.

Responsabilités

• Supervise contact sessions between children and family members.
• Ensure family time is safe, child-centred, and appropriate.
• Observe and monitor interactions during contact sessions.
• Produce accurate, factual, and professional written reports following each session.
• Maintain detailed records that may be submitted as evidence in court proceedings.
• Support children and families during supervised contact sessions.
• Promote safeguarding and the welfare of children at all times.
• Facilitate contact sessions within designated venues and community settings.
• Work collaboratively with social workers and other professionals.
• Maintain confidentiality and comply with data protection requirements.

Connaissances

Communication skills

Interpersonal skills

Written reports

Observation and recording

Safeguarding knowledge

Managing challenging situations

Vulnerable children experience

Formation

Enhanced DBS (or willingness to obtain one)

Description du poste

Worcester, United Kingdom | Posted on 14/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 months contract with a Local Authority

Job Purpose

As a Contact Worker, you will supervise family time sessions between children and their families, ensuring that all contact takes place in a safe, positive, and child-focused environment. You will observe interactions, support positive family relationships, and produce accurate factual recordings that may be used within court proceedings.

Key Duties/Accountabilities

• Supervise contact sessions between children and family members.
• Ensure family time is safe, child-centred, and appropriate.
• Observe and monitor interactions during contact sessions.
• Produce accurate, factual, and professional written reports following each session.
• Maintain detailed records that may be submitted as evidence in court proceedings.
• Support children and families during supervised contact sessions.
• Promote safeguarding and the welfare of children at all times.
• Facilitate contact sessions within designated venues and community settings.
• Work collaboratively with social workers and other professionals.
• Maintain confidentiality and comply with data protection requirements.
• Ensure all observations and recordings meet required service standards.

Essential Experience Required

• Experience working with children, young people, or families.
• Experience within Social Care, Family Support, Youth Work, Residential Care, Education, Children's Services, or similar settings.
• Experience producing accurate written records and reports.
• Understanding of safeguarding and child protection principles.
• Ability to observe and record information objectively and factually.
• Strong communication and interpersonal skills.
• Ability to manage challenging situations professionally.
• Experience working with vulnerable children and families is desirable.

Essential Qualifications Required

• Relevant experience in Children's Services, Family Support, Social Care, or related field.
• Good written and verbal communication skills.
• Enhanced DBS (or willingness to obtain one).

Additional Information to Note

• Working hours: 37 hours per week.
• Location: Worcestershire.