Woodspring Suites Huntsville - Front Desk Agent

Aimbridge Hospitality; Huntsville (AL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Term Life & AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for Wood Spring Suites Huntsville. You will welcome guests, handle check-ins/check-outs, and address requests with a friendly, efficient approach.

Responsibilities include maintaining reservations, assisting guests, and ensuring smooth operation at the front desk, with shifts 7am-3pm and 3pm-11pm. Weekend availability is required.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: deliver warm welcomes and top-tier service.
• Communication Champ: convey messages clearly and confidently with guests and team.
• Quick-Thinking Problem Solver: resolve issues swiftly to ensure guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Bilingual is a plus! Shifts are 7am-3pm and 3pm-11pm. Must be able to work at least two weekends a month.

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

The new Wood Spring Suites Huntsillve is conveniently located off US-72, within close proximity to the University of Alabama. This new facility will provide you with the comforts of home, including a kitchen & onsite laundry facilitiy.