Organization: Tampa Family Health Centers (TFHC)
Title: Women’s Health Coordinator
Location: Tampa, Florida
Why This Role Matters
- Drive provider productivity through strategic scheduling and template management
- Ensure timely referrals, authorizations, and specialized appointments
- Reduce first-pass denials and improve financial performance
- Enhance the patient experience through proactive communication and engagement
- Lead and mentor Referral Specialists to meet quality and productivity standards
- Serve as a liaison between clinical teams, administration, and ancillary services
Key Responsibilities
- Create and adjust provider schedule templates aligned with productivity standards
- Monitor schedules to ensure appropriate and timely patient placement
- Manage referrals and secure authorizations for procedures and high-risk cases
- Supervise and train Women’s Health Referral Specialists
- Approve PTO, review timecards, and maintain team accountability
- Maintain up-to-date referral resource databases
- Support quality, financial, and performance metrics across the department
- Communicate clearly with patients and care teams to coordinate next steps
Qualifications
- High School Diploma (Associate’s Degree preferred)
- Minimum two years of referral management and care coordination experience
- Minimum two years of supervisory experience
- Strong knowledge of managed care referral processes and medical terminology
- Experience navigating Electronic Health Record (EHR) systems
- Exceptional multitasking ability in high-volume environments
- Strong written and verbal communication skills
- Advanced computer proficiency, including Windows-based applications
Our Culture
- Respect and professionalism
- Cultural awareness and inclusion
- Confidentiality and HIPAA compliance
- Clear, accountable communication
- Adaptability and teamwork
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support employee health, wellness, financial stability, and long-term career growth. Benefits may include:
- Medical, dental, and vision insurance
- Life insurance and disability insurance
- Generous paid time off
- 7 paid company holidays
- 401(k) program with employer contribution after one year
- Employee Assistance Program
- Employee discount programs
- Travel assistance resources
- Pet insurance options
- Student loan refinancing resources
- Public Service Loan Forgiveness opportunity for eligible employees with qualifying federal student loans
- Career growth within a mission-driven healthcare organization
TFHC’s benefits guide notes that regular full-time employees scheduled to work at least 30 hours per week are eligible to join the benefits plan on the 91st day from date of hire. The guide also outlines medical, dental, vision, life insurance, disability insurance, employee assistance, travel assistance, pet insurance, and student loan refinancing resources.