Women’s Health Clinic Coordinator | Patient Care & Admin

The Origin Way, Inc.; Austin (TX); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid Time Off (PTO)

Parental leave

401(k) with employer match

Educational stipends

Monthly bonus potential

Robust onboarding and training

Job summary

The Origin Way, Inc. is seeking a Clinic Coordinator to provide outstanding customer service and manage front-desk tasks in a fast-paced women’s health startup in Austin, TX.

You’ll support patients, handle scheduling, payments, and communications, and work closely with the Patient Services team to ensure smooth operations. Join a values-driven team that emphasizes care for caregivers, onboarding and training, and opportunities for growth within a supportive clinic network.

Qualifications

• Excellent verbal, written, and interpersonal communication skills.
• Proven high-touch customer service experience with professional phone presence.
• High attention to detail and strong follow-through on tasks.
• Ability to think critically, solve problems, and de-escalate situations.
• Comfort multitasking across multiple technology platforms and Slack/email workflows.

Responsibilities

• Handle patient questions, requests, and general communication by phone and email.
• Perform daily and weekly administrative tasks.
• Welcoming, checking-in/out and scheduling patients for follow-ups.
• Take payments and schedule patients with the team.
• Verify insurance and perform standard schedule verifications.
• Collaborate with other departments via Slack and email.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Phone etiquette

Attention to detail

Multitasking

Tech proficiency

Confidentiality

Tools

Slack

Email

Job description

The Origin Way, Inc. is seeking a Clinic Coordinator to provide outstanding customer service and manage front-desk tasks in a fast-paced women’s health startup in Austin, TX.

You’ll support patients, handle scheduling, payments, and communications, and work closely with the Patient Services team to ensure smooth operations. Join a values-driven team that emphasizes care for caregivers, onboarding and training, and opportunities for growth within a supportive clinic network.