Wolford - Sales Associate (PT)

Wolford Retail Stores; New York (NY); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

Paid time off

Insurance benefits

Job summary

Wolford is seeking a Part-Time Luxury Sales Associate to join our boutique in New York City. The ideal candidate is passionate about fashion and delivering an elevated customer experience with sophistication.

You will drive sales, maintain the boutique presentation, manage POS transactions, build client relationships, and participate in trainings. Prior luxury retail and strong communication are a plus.

Qualifications

• 1-2 years of retail experience, luxury or premium brand preferred.
• Proficient with POS systems and retail technology.
• Strong communication and customer service skills.
• Energetic, self-motivated, and sales-driven.
• Professional presentation and adherence to dress code.

Responsibilities

• Deliver an exceptional customer experience with knowledgeable, personalized service.
• Actively drive sales through cross-selling, upselling, and client outreach.
• Maintain and grow a client book and relationships with customers.
• Meet or exceed individual sales and KPI targets.
• Ensure visual merchandising standards and in-store presentation.
• Support inventory management including deliveries and stock organization.
• Maintain a pristine boutique environment including selling floor and stockroom.
• Handle POS transactions with accuracy and end-of-day procedures.
• Participate in team meetings and trainings on product knowledge and service.
• Ensure compliance with company policies, safety standards, and regulations.
• Assist with pricing, returns/exchanges, and admin tasks.
• Maintain loss prevention awareness and security standards.

Skills

Retail experience

POS proficiency

Communication skills

Energetic

Professional presentation

Job description

New York, NY, US

Salary Range: $21.00 To $24.00 Hourly

Wolford is seeking talented candidates for a Sales Associate Opportunity at our boutique in New York City!

About Wolford

Wolford represents the epitome of luxury and innovation in legwear and bodywear. With a rich heritage of knitting expertise and a global presence, we are committed to delivering exceptional quality, unmatched comfort, and a tailored customer experience. We empower our teams to exceed expectations, foster innovation, and contribute to the growth of a timeless, desirable brand.

Join the World of Wolford - and help shape our future.

Position Summary

We are seeking a Part-Time Luxury Sales Associate to join our boutique. The ideal candidate is passionate about fashion and customer experience, with the ability to connect with clients and represent the Wolford brand with sophistication and care.

Key Responsibilities

• Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
• Actively drive sales through cross-selling, upselling, and client outreach
• Maintain and grow a client book; proactively build relationships with new and returning customers
• Consistently meet or exceed individual sales and KPI targets
• Ensure all visual merchandising standards are executed, including window displays and in-store presentation, in line with corporate guidelines
• Support inventory management including deliveries, transfers, and stock organization
• Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
• Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
• Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
• Ensure full compliance with company policies, safety standards, and local regulations
• Assist with pricing, returns/exchanges, and administrative tasks as needed
• Maintain a strong awareness of loss prevention and uphold all security standards
• Key holding responsibilities may be assigned

Qualifications

• 1-2 years of retail experience; luxury or premium brand experience preferred
• Proficient with POS systems and retail technology
• Strong communication and customer service skills
• Energetic, self-motivated, and sales-driven
• Professional presentation and adherence to Wolford's dress code standards

Why Work With Us?

• Become a Brand Ambassador for a globally respected luxury brand
• Receive pieces from new collections to represent the brand in-store
• Generous paid time off, including vacation, personal, and sick days
• Comprehensive insurance benefits package

Wolford is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.