Luxury Retail Sales Ambassador - Full Time

Wolford Retail Stores; Beverly Hills (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

Comprehensive insurance benefits

Job summary

Wolford Beverly Hills is seeking a Full-Time Luxury Sales Associate to deliver exceptional service and drive sales in our premium boutique. You will connect with clients, master product knowledge, maintain flawless visual merchandising, and uphold the Wolford brand with sophistication.

The ideal candidate has 1–2 years in luxury retail, strong communication and POS skills, and a polished appearance aligned with our dress code.

Qualifications

• 1–2 years of retail experience; luxury or premium brand experience preferred.
• Proficient with POS systems and retail technology.
• Strong communication and customer service skills.
• Energetic, self-motivated, and sales-driven.
• Professional presentation and adherence to Wolford’s dress code standards.

Responsibilities

• Deliver an exceptional customer experience by providing knowledgeable, personalized, and attentive service
• Actively drive sales through cross-selling, upselling, and client outreach
• Maintain and grow a client book; proactively build relationships with new and returning customers
• Consistently meet or exceed individual sales and KPI targets
• Ensure all visual merchandising standards are executed, including window displays and in-store presentation
• Support inventory management including deliveries, transfers, and stock organization
• Maintain a pristine boutique environment including selling floor, fitting rooms, stockroom, and cash wrap
• Handle point-of-sale transactions with accuracy and care, including cash handling and end-of-day procedures
• Participate in regular team meetings and trainings focused on product knowledge, customer service, and brand initiatives
• Ensure full compliance with company policies, safety standards, and local regulations
• Assist with pricing, returns/exchanges, and administrative tasks as needed
• Maintain a strong awareness of loss prevention and uphold all security standards
• Key holding responsibilities may be assigned

Skills

Retail experience

Customer service

POS systems

Communication

Sales-driven

Tools

POS systems

Retail tech

Job description

Wolford Beverly Hills is seeking a Full-Time Luxury Sales Associate to deliver exceptional service and drive sales in our premium boutique. You will connect with clients, master product knowledge, maintain flawless visual merchandising, and uphold the Wolford brand with sophistication.

The ideal candidate has 1–2 years in luxury retail, strong communication and POS skills, and a polished appearance aligned with our dress code.