Sales Associate - Temporary (3mths) Part Time - Ethical Fashion

Wolf & Badger; New York (NY); On-site; USD 23,696 - 33,749; Part time

Benefits offered by this job

$20.85 per hour plus commission

401(k) with employer match

Vacation/PTO and paid sick leave

Paid volunteering leave

Quarterly Wellness Wallet

Staff discount across Wolf & Badger

Creative work environment

Job summary

Wolf & Badger is seeking a Temporary Part Time Sales Associate for their Soho location in New York. This role involves developing customer relationships, educating customers on brands, and delivering exceptional service. Ideal candidates should be confident in sales, organized, and possess strong interpersonal skills.

The position offers $20.85 per hour with uncapped commissions and various benefits including a 401(k) plan, vacation leave, and a creative work environment. Join a diverse team in a certified B Corp committed to ethical practices.

Qualifications

• Build and maintain long-term customer relationships with exceptional service.
• Confident in making sales and well-organized.
• Excellent verbal and written communication skills.

Responsibilities

• Develop customer relationships to drive sales.
• Educate customers on Wolf & Badger's concept.
• Deliver high-level customer service.
• Provide styling advice.
• Maintain store merchandising and condition.
• Assist marketing teams with in-store content.
• Support events and customer inquiries.
• Manage stock inventory and deliveries.

Skills

Customer relationship management

Sales skills

Interpersonal skills

Attention to detail

Communication skills

Technology proficiency

Tools

POS systems

Job description

About the Role

Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home, and beauty through our online marketplace and flagship stores in London, New York City, and Los Angeles. We are a rapidly growing scale‑up business, now entering an exciting new phase of growth and looking to expand our team of c.100 people currently located between London, New York, and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do.

We are excited to be recruiting a Temporary Part Time Sales Associate to support our team over the summer at our flagship location in Soho, New York. You will work 3-4 days per week for 3 months, starting as soon as feasible. This may include one or both weekend days, subject to the rota. This role is ideal for people who are personable and skilled in sales, with a generous commission applied.

The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales, and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in‑person and via digital channels. Note that this is a retail role and will therefore include work on weekends, some public holidays, and varied start and end times.

Key Responsibilities

• Develop and nurture customer relationships to drive sales and ensure repeat business
• Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
• Deliver the highest level of customer service
• Provide styling advice and drive multi‑item transactions
• Engage in visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
• Work with content and marketing teams to assist with the production of relevant in‑store videos, photos, and other creative materials for social media
• Work with brands and events teams to help produce and execute in‑store events
• Support our customer service team with store‑related customer inquiries
• Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
• Contribute to the organisation and maintenance of the store
• Foster an environment of teamwork, trust, and collaboration with peers, customers, and other departments

Requirements

• Builds and maintains long‑term relationships with customers, consistently delivering exceptional service and personalized experiences
• Confident and skilled in making sales
• Well organised with sharp attention to detail
• Great interpersonal skills
• Champions of small and ethical designers
• Excellent verbal and written communication skills
• Confident using a variety of software and strong with technology, including POS systems
• Must thrive under pressure and enjoy a challenge

Benefits

• $20.85 per hour plus a generous uncapped personal sales commission!
• 401(k) with employer match
• Vacation/PTO allotment and paid safety/sick leave
• Paid volunteering leave, pet-ernity leave, and heartbreak leave
• Quarterly Wellness Wallet - to spend on products and services that are meaningful to you
• Subscription to Yulife health and wellbeing app
• Staff discount online and in‑store across Wolf & Badger
• Creative work environment at our vibrant store in Soho, New York
• Excellent career opportunities in a rapidly growing international business
• Work in a positive organisation for people and the planet. We are a certified B Corp!

Equal Opportunity Statement

Wolf & Badger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We encourage applications from people from all walks of life.