WMS Techno Functional Consultant

Tech3pillars Technologies; Virginia (MN); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Tech3pillars Technologies is seeking a WMS Techno Functional Consultant for hybrid work in Plano, TX. You will lead end-to-end Blue Yonder WMS L2/L3 support across warehouse sites, acting as SME and coordinating with IT, offshore teams, and vendors to resolve incidents and drive improvements.

The role requires strong SQL/data analysis skills, API/web service exposure, and deep experience with ERP/TMS/MHE integrations.

Qualifications

• Blue Yonder WMS knowledge
• 10+ years of WMS experience
• Strong SQL and data analysis skills
• Experience with APIs, web services, interfaces and message flows
• ERP/TMS/MHE integrations knowledge
• ITIL/AMS/SLA management experience
• Excellent customer and stakeholder management

Responsibilities

• Lead end-to-end Blue Yonder WMS L2/L3 application support across warehouse sites.
• Serve as SME for Blue Yonder WMS and provide technical/functional support.
• Handle incidents, problems, changes, releases, RCA, and major incident recovery.
• Coordinate with warehouse operations, IT, offshore and product teams, and third-party vendors.
• Monitor SLA/KPI performance and drive automation and ticket-reduction initiatives.
• Lead offshore teams and ensure operational readiness and knowledge management.
• Act as primary onshore contact for customer communication and escalations.

Skills

Blue Yonder WMS

WMS experience

SQL & Data Analysis

APIs & Web Services

Stakeholder Management

Tools

SQL

APIs

Job description

Job Title: WMS Techno Functional Consultant
Location: Plano, TX 75024
Work Mode: Hybrid

Must-Have Skills

• Blue Yonder WMS Version 2023/2024
• 10+ years of WMS experience
• Blue Yonder WMS technical & functional knowledge
• Inbound, Outbound, Inventory, Replenishment
• Allocation, Wave, Picking, Packing & Shipping
• Production Support / L2-L3 Support
• SQL & Data Analysis
• APIs, Web Services, Interfaces & Message Flows
• ERP, TMS, MHE/Automation integrations
• ITIL / AMS / SLA Management
• Strong Customer & Stakeholder Management

Key Responsibilities

• Lead end-to-end Blue Yonder WMS L2/L3 application support across warehouse sites.
• Act as the SME for Blue Yonder WMS and provide technical/functional support.
• Handle incidents, problems, changes, releases, RCA, and major incident recovery.
• Coordinate with warehouse operations, IT, offshore teams, product teams, and third-party vendors.
• Monitor SLA/KPI performance and drive automation and ticket-reduction initiatives.
• Lead offshore teams and ensure operational readiness and knowledge management.
• Act as the primary onshore contact for customer communication and escalations.