Wireless Store Manager: Lead Teams, Drive Results

Your Wireless Inc. - Verizon Wireless Authorized Retailer; New York (NY); On-site; USD 39,000 - 64,000; Full time

Benefits offered by this job

Strong base-pay and commissions

Flexible work schedule

401k savings program

Paid time off (5/10/15 days over years

Employee discounts on Verizon Wireless

Growth opportunities

Sales contests and prizes

Job summary

Your Wireless – Verizon Wireless Premium Retailer is seeking an experienced Store Manager to lead our retail sales team across multiple locations. This on-site role focuses on coaching, hiring, and driving both personal and team performance while ensuring adherence to Verizon and Your Wireless guidelines.

Lead by example, motivate staff, and manage scheduling, promotions, and inventory to deliver exceptional customer experiences and achieve KPIs.

Qualifications

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• Highschool Diploma or equivalent is preferred.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to our various locations in your assigned district as our business needs dictate.
• Strong communication and interpersonal skills.
• Be self-motivated and goal oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.

Responsibilities

• Build a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators and volume goals each month
• Coach your team members every day so they can provide an exceptional customer experience.
• Develop your team members skills so they can be move up the career ladder at Your Wireless.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
• Ensure all promotional rollouts, inventory procedures or other duties and tasks assigned by Your Wireless leadership are executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Skills

Leadership

Retail experience

Communication

Customer service

Team coaching

Attention to detail

Work flexible hours

Self-motivated

Travel readiness

US work eligibility

Education

High school diploma or equivalent

Job description

Your Wireless – Verizon Wireless Premium Retailer is seeking an experienced Store Manager to lead our retail sales team across multiple locations. This on-site role focuses on coaching, hiring, and driving both personal and team performance while ensuring adherence to Verizon and Your Wireless guidelines.

Lead by example, motivate staff, and manage scheduling, promotions, and inventory to deliver exceptional customer experiences and achieve KPIs.