Store Manager: Lead Sales & Customer Experience

TEAM Wireless - Verizon Authorized Retailer; Mattoon (IL); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Pet insurance

Employee Assistance Program

401(k) matching

Paid time off

Maternity/Paternity leave

Employee discounts

Job summary

TEAM Wireless, a Verizon Authorized Retailer, seeks a Store Manager to lead day-to-day store operations and coach a high-performing sales team. You will drive sales, ensure outstanding customer experiences, and manage inventory, schedules, and financial controls.

The role requires leadership, communication, and a customer-first mindset to meet Verizon performance expectations. As a Store Manager, you will recruit, train, and develop Sales Representatives while upholding company standards and

Qualifications

• Minimum of 1 year of retail or sales management experience.
• Verizon Wireless experience strongly preferred.
• Proven ability to coach, mentor, and develop sales professionals.

Responsibilities

• Lead and develop a team of Sales Representatives.
• Drive store sales and profitability through company initiatives.
• Deliver exceptional customer service and resolve issues promptly.
• Oversee daily store operations and inventory.
• Manage store revenue and cash handling with accountability.
• Create staff schedules to maximize productivity.
• Ensure compliance with policies and safety procedures.

Skills

Store leadership

Sales management

Coaching

Customer service

Team development

Operations management

Communication

Leadership ability

Tools

Outlook

Teams

Job description

TEAM Wireless, a Verizon Authorized Retailer, seeks a Store Manager to lead day-to-day store operations and coach a high-performing sales team. You will drive sales, ensure outstanding customer experiences, and manage inventory, schedules, and financial controls.

The role requires leadership, communication, and a customer-first mindset to meet Verizon performance expectations. As a Store Manager, you will recruit, train, and develop Sales Representatives while upholding company standards and