Wireless Store Manager: Drive Growth & Team Excellence

Tccrocks; Wethersfield (CT); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC CT Wethersfield is seeking a Full-Time Retail Store Manager to lead daily store operations in Wethersfield, CT. You will drive sales, manage staff, and ensure customer satisfaction while upholding brand standards.

As a key member of TCC Wireless, you will hire, coach and motivate a high-performing team, manage inventory and store compliance, and strive to meet monthly revenue goals in a fast-paced environment.

Qualifications

• Minimum 2 years’ experience in T-Mobile or other wireless retail environment.
• Operational and financial performance management skills, especially site P&L management.
• Ability to work nights, weekends, and holidays in a retail environment.
• This is a full-time role working minimum 45 hours per week.
• Excellent written, verbal and interpersonal communications skills.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Responsible for full operations of store including all staffing needs, performance management of employees, opening/closing, service levels and inventory.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Leads by example by exceeding organizational sales goals and performance metrics
• Responsible for hiring, developing, motivating and managing a high-performing team.
• Ensures store compliance with audits and paperwork security management
• Manages cash, credit card and other payment media handling /Register Management.
• Maintains store appearance, back room, restrooms, and individual work area according to retail store standards.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Represents the company at community events fostering a positive brand image

Education

High School Diploma or GED

College degree

Job description

TCC CT Wethersfield is seeking a Full-Time Retail Store Manager to lead daily store operations in Wethersfield, CT. You will drive sales, manage staff, and ensure customer satisfaction while upholding brand standards.

As a key member of TCC Wireless, you will hire, coach and motivate a high-performing team, manage inventory and store compliance, and strive to meet monthly revenue goals in a fast-paced environment.