Wireless Store Leader: Grow Sales & Customer Experience

Metro Mobile Experts; Valdosta (GA); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Strong base pay

Performance bonuses

Flexible schedule

Health plan

Personal time off

Great atmosphere

Career growth

Sales contests rewards

Job summary

Team Nextar, an authorized retailer for Metro by T-Mobile, is seeking a Wireless Store Manager to lead a store team, drive sales, and deliver exceptional customer experiences. You will set the tone, coach colleagues, and ensure your location meets Metro by T-Mobile and Nextar standards.

Responsibilities include interviewing and hiring, scheduling and supervising sales associates, achieving monthly KPIs, handling escalations professionally, traveling within the market as needed, and promoting a

Qualifications

• 1+ years of experience in a similar retail role managing a team.
• Proven achievement in prior sales and leadership roles.
• Ability to lead, coach and inspire your team.
• Strong communication and interpersonal skills.
• Willingness to travel within the market.

Responsibilities

• Build a positive, customer- and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month.
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Metro by T-Mobile and Nextar Telecom.
• Ensure all promotional roll outs, inventory procedures or other duties and tasks assigned by Nextar Telecom leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Skills

Retail management

Customer service

Sales leadership

Team coaching

Communication skills

Travel ability

Job description

Team Nextar, an authorized retailer for Metro by T-Mobile, is seeking a Wireless Store Manager to lead a store team, drive sales, and deliver exceptional customer experiences. You will set the tone, coach colleagues, and ensure your location meets Metro by T-Mobile and Nextar standards.

Responsibilities include interviewing and hiring, scheduling and supervising sales associates, achieving monthly KPIs, handling escalations professionally, traveling within the market as needed, and promoting a