Wireless Store Leader – Grow, Lead & Earn Bonuses

Metro Mobile Experts; Opelika (AL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Health plan

Paid time off

Growth opportunities

Job summary

Nextar Telecom, a Team Nextar affiliate and Metro by T-Mobile retailer, seeks a Store Manager to lead a wireless sales team, drive customer experience, and optimize store performance across locations.

You will hire, train, and coach associates, ensure adherence to Metro by T-Mobile guidelines, and pursue profitability goals while delivering strong customer service and communication across shifts.

Qualifications

• 1+ years of experience in a similar role in a retail environment, preferably with Post or Prepaid Wireless businesses, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations within your market as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Metro by T-Mobile Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Metro by T-Mobile and Nextar Telecom.
• Ensure all promotional roll outs, inventory procedures or other duties and tasks assigned by Nextar Telecom leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Job description

Nextar Telecom, a Team Nextar affiliate and Metro by T-Mobile retailer, seeks a Store Manager to lead a wireless sales team, drive customer experience, and optimize store performance across locations.

You will hire, train, and coach associates, ensure adherence to Metro by T-Mobile guidelines, and pursue profitability goals while delivering strong customer service and communication across shifts.