Wireless Retail Store Manager

Metro Mobile Experts; Opelika (AL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Health plan

Paid time off

Growth opportunities

Job summary

Nextar Telecom, a Team Nextar affiliate and Metro by T-Mobile retailer, seeks a Store Manager to lead a wireless sales team, drive customer experience, and optimize store performance across locations.

You will hire, train, and coach associates, ensure adherence to Metro by T-Mobile guidelines, and pursue profitability goals while delivering strong customer service and communication across shifts.

Qualifications

• 1+ years of experience in a similar role in a retail environment, preferably with Post or Prepaid Wireless businesses, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations within your market as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Metro by T-Mobile Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Metro by T-Mobile and Nextar Telecom.
• Ensure all promotional roll outs, inventory procedures or other duties and tasks assigned by Nextar Telecom leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Job description

Compensation:

$15.00 - $24.00 an hour, including base pay, sales bonuses, and incentives

Full Time

Team Nextar, an authorized retailer for Metro by T-Mobile with over 260 locations nationwide is looking for successful Retail Store Managers to join our management team! As a Metro by T-Mobile Wireless Store Manager for Team Nextar, you will be responsible for directly working with all team members to ensure all are well verse in our selling process, Metro by T-Mobile products and services and ensuring our retail locations attain our both operational standards of excellence and profitability goals. The ideal candidate will have significant experience in retail and / or customer facing environments, preferably in the wireless industry, and is well skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge and ability to manage any type of customer concern or need with professionalism and a positive attitude.

As a Metro by T-Mobile Wireless Store Manager for Team Nextar, you will enjoy some great perks:

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company. Become our next District General or Sales Manager!
• Win prizes and trips through various sales contests throughout the year.

As a Metro by T-Mobile Wireless Store Manager for Team Nextar

you will be responsible for:

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Metro by T-Mobile Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Metro by T-Mobile and Nextar Telecom.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Nextar Telecom leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Team Nextar is looking for candidates with the following experiences, skills, and qualifications:

• 1+ years of experience in a similar role in a retail environment, preferably with Post or Prepaid Wireless businesses, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations within your market as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

About Nextar Telecom

Nextar Telecom is an authorized retailer for Metro by T-Mobile. Founded in 2000 with a single location, Nextar Telecom (Team Nextar) grew rapidly with MetroPCS/T-Mobile merger. Armed with new sets of ideals for the wireless industry and focused on “Excellence in Retail” mission, Nextar Telecom excels in making insightful decisions to best deliver what customers want by providing impactful merchandising. By growing rapidly, Nextar Telecom is now operating over 260 locations in 17 markets across the United States. And we are just getting started! We are currently looking for driven and passionate people to join our team and grow with us as we continue our journey of success.

Nextar Telecomis an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.