Wireless Solutions Specialist

T-Mobile; Altus (OK); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Annual stock grant

Stock purchase plan

Paid time off & holidays

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options. The role emphasizes building product knowledge, utilizing digital tools, and fostering strong customer relationships in a fast-paced environment.

Responsibilities include delivering personalized solutions, demonstrating features, and completing required training.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Demonstrated ability to communicate effectively and solve problems.
• Ability to work with digital tools and demonstrate product features.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage and service plans using digital tools.
• Complete training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Change agility

Engaging people

Sales proficiency

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by engaging customers and guiding them through technology and service options. The role emphasizes building product knowledge, utilizing digital tools, and fostering strong customer relationships in a fast-paced environment.

Responsibilities include delivering personalized solutions, demonstrating features, and completing required training.