Wireless Sales Pro - Elevate Customer Experience & Growth

tmobile; Pearl City (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Medical insurance

Dental and vision insurance

Paid time off

Paid holidays

Tuition assistance

Job summary

T-Mobile in Hawaii seeks an in-store Sales Associate to engage customers, promote wireless solutions, and drive sales in partner-store locations. You will use digital tools and a solution-based approach to enhance customer understanding and satisfaction.

The role emphasizes customer service, continuous training, and collaboration with store teams to support accounts and servicing. Eligible for annual incentives and stock benefits.

Qualifications

• High School Diploma or GED is required.
• 30 days T-Mobile Mobile Associate experience is preferred.
• 6 months of customer service or sales in Retail is preferred.

Responsibilities

• Engage customers in a high-traffic retail setting to drive sales.
• Use digital tools and solution-based selling to show value.
• Complete ongoing product and process training.
• Build rapport with customers and follow up to boost loyalty.
• Collaborate with store leadership to support accounts and servicing.
• Handle kiosk security, opening/closing, and asset reporting.

Skills

Coaching

Communication

Customer Needs ID

Customer Service

Digital Transformation

Leadership

Mobile Telecommunications

Product Knowledge

Relationship Building

Sales

Education

High School Diploma/GED (Required)

Job description

T-Mobile in Hawaii seeks an in-store Sales Associate to engage customers, promote wireless solutions, and drive sales in partner-store locations. You will use digital tools and a solution-based approach to enhance customer understanding and satisfaction.

The role emphasizes customer service, continuous training, and collaboration with store teams to support accounts and servicing. Eligible for annual incentives and stock benefits.