Wireless Sales Leader: Kiosk Ops & Team Growth

OSL Retail Services; Appleton (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Wireless discount

RRSP matching

Paid vacation

Training & development

Employee discounts

Employee Assistance Program

Career growth

Job summary

OSL Retail Services in Appleton, WI is recruiting a Wireless Sales Manager to lead a high-energy kiosk team, drive sales, and deliver top-tier customer experiences in a fast-paced wireless retail setting.

You will oversee daily operations, coach sales associates, monitor inventory, manage budgets, and collaborate with marketing to execute promotions while ensuring compliance and service excellence. This full-time role offers base salary plus commissions and generous benefits.

Qualifications

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills, essential for leadership and customer interactions.
• Excellent customer service with proactive approach, attention to detail, and problem-solving capabilities.
• Physical ability to lift 30-50 pounds and stand/walk for extended periods.

Responsibilities

• Oversee daily operations of the wireless department with efficient service delivery.
• Supervise and train a team of sales associates; handle scheduling and performance evaluation.
• Drive sales targets with effective strategies and team motivation.
• Maintain in-depth knowledge of products/services and ensure team stays informed.
• Monitor inventory, ensure stock/display standards; manage department budget.
• Address customer inquiries, resolve issues, ensure high customer satisfaction.
• Lead regular team meetings on targets, promotions, and operational changes.
• Forecast sales, analyze figures, adapt strategies to market trends.
• Coordinate with marketing on campaigns and sales initiatives.
• Ensure compliance with policies, procedures, and legal regulations.

Skills

Leadership

Technical acumen

Sales proficiency

Customer focus

Communication

Problem solving

Adaptability

Organization

Tools

Wireless technology

Job description

OSL Retail Services in Appleton, WI is recruiting a Wireless Sales Manager to lead a high-energy kiosk team, drive sales, and deliver top-tier customer experiences in a fast-paced wireless retail setting.

You will oversee daily operations, coach sales associates, monitor inventory, manage budgets, and collaborate with marketing to execute promotions while ensuring compliance and service excellence. This full-time role offers base salary plus commissions and generous benefits.