Wireless Sales & Experience Specialist

Arch Telecom; Lakeland (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

ESOP

Health benefits for full-time

Cell phone plan discount

Commission incentives

Job summary

Arch Telecom in Lakeland, FL, is hiring Mobile Associates to join a dynamic retail team. You will help customers in-store and online, demonstrate devices, and guide purchase decisions with honest, empathetic service.

The role emphasizes learning, teamwork, and career growth, with training leading to promotion to Mobile Expert upon completion. Competitive hourly pay, incentives, and benefits for full‑time staff are offered.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Ability to stand for long periods of time and lift up to 25 lbs.

Responsibilities

• Help customers pick up where they left off in their shopping journey, in-store or online.
• Provide hands-on demonstrations of products and services.
• Engage in side-by-side selling to tailor solutions and upsell accessories.
• Guide customers through the purchasing experience with thoughtful questions and clear answers.
• Collaborate with team to deliver a seamless customer experience.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Job description

Arch Telecom in Lakeland, FL, is hiring Mobile Associates to join a dynamic retail team. You will help customers in-store and online, demonstrate devices, and guide purchase decisions with honest, empathetic service.

The role emphasizes learning, teamwork, and career growth, with training leading to promotion to Mobile Expert upon completion. Competitive hourly pay, incentives, and benefits for full‑time staff are offered.