Wireless Sales Associate - Start Your Path to Expert

T-MOBILE USA, Inc.; Alabama; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee stock purchase plan

Medical, dental & vision insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to build expertise in identifying customer needs and demonstrating solutions, while delivering a memorable in-store experience. Training will prepare you for progression to Mobile Expert.

You will develop skills in product knowledge, customer engagement, and channel partnerships to ensure a seamless customer journey and loyalty across sales touchpoints.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience; retail preferred.
• Passionate customer advocate with a friendly demeanor.
• Competitive drive with ability to thrive in a fast-paced sales environment.

Responsibilities

• Provide world-class customer experience while assisting customers and selling products/services.
• Demonstrate latest technology in-store with hands-on demonstrations.
• Collaborate with team and other store staff to resolve issues and own the customer experience.

Skills

Customer advocacy

Competitive drive

Team collaboration

Balance customer needs & goals

Education

High School Diploma/GED

Tools

Retail systems

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will learn to build expertise in identifying customer needs and demonstrating solutions, while delivering a memorable in-store experience. Training will prepare you for progression to Mobile Expert.

You will develop skills in product knowledge, customer engagement, and channel partnerships to ensure a seamless customer journey and loyalty across sales touchpoints.