Mobile Wireless Retail Sales Associate: Path to Expert

T-Mobile US Inc.; North Carolina; On-site; USD 25,000 - 32,000; Full time

Job summary

T-Mobile US Inc. is hiring Mobile Associates to join a Retail Team of Experts. You will learn and grow into a Mobile Expert, delivering exceptional customer experiences and educating customers on devices and services.

Training completes during onboarding, with ongoing paths for career advancement, stock grants, and a robust benefits package. This role starts with hands‑on coaching in a fast‑paced environment.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred. Required
• Able to educate, demonstrate and recommend device and service solutions

Responsibilities

• Provide world-class customer experience and build loyalty
• Demonstrate and explain latest tech in-store and online
• Identify and handoff small business leads
• Collaborate with team across channels to resolve issues

Skills

Customer service

Sales in retail

Communication

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is hiring Mobile Associates to join a Retail Team of Experts. You will learn and grow into a Mobile Expert, delivering exceptional customer experiences and educating customers on devices and services.

Training completes during onboarding, with ongoing paths for career advancement, stock grants, and a robust benefits package. This role starts with hands‑on coaching in a fast‑paced environment.