Wireless Retail Store Leader — Drive Sales & Experience

Arch Telecom; Chelmsford (MA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

ESOP

Bonus potential

Automatic raises on milestones

Discounted phone plan

Job summary

Arch Telecom seeks a Store Manager to lead a dynamic retail team across an American network of stores. You will guide daily operations, coach associates, and demonstrate the latest wireless technology in-store.

Focus on delivering exceptional customer experiences while hitting sales targets and driving store programs forward. The role requires hands-on leadership, strong communication, and the ability to train staff on new products and processes.

Qualifications

• Leadership experience in a fast-paced sales environment.
• Strong communication and customer-facing skills.
• Ability to motivate a team and drive store performance.

Responsibilities

• Lead by example to mentor a sales team and achieve store goals.
• Demonstrate products with hands-on in-store demos.
• Oversee daily store operations from sales to inventory and programs.
• Sell personalized solutions beyond basic devices and plans.
• Build relationships with customers and partners across channels.
• Identify small business leads and ensure smooth handoffs.
• Provide training on in-store experience and processes.

Skills

Leadership

Sales

Communication

Team management

Customer service

Education

High school diploma or GED

Job description

Arch Telecom seeks a Store Manager to lead a dynamic retail team across an American network of stores. You will guide daily operations, coach associates, and demonstrate the latest wireless technology in-store.

Focus on delivering exceptional customer experiences while hitting sales targets and driving store programs forward. The role requires hands-on leadership, strong communication, and the ability to train staff on new products and processes.