Dynamic Wireless Retail Store Leader

Arch Telecom; Martinsburg (WV); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Health benefits

Career advancement opportunities

Discounted mobile plan

Job summary

Arch Telecom in the United States seeks a hands-on Retail Store Manager to lead a sales-driven team, deliver exceptional customer experiences, and uphold the brand's core values. You will coach associates, manage store operations, and drive performance across sales, inventory, and new programs while building strong community relationships.

Lead by example, demonstrating how to help customers, oversee all store functions, and sell to find personalized solutions beyond basic devices and service

Qualifications

• Leadership with a focus on coaching a retail team in a fast-paced environment.
• Ability to uncover customer needs and demonstrate devices and service plans.
• Strong communication skills with customers and team members.

Responsibilities

• Lead by example to drive sales, oversee all store functions, and implement new programs and initiatives.
• Demonstrate products and services to customers in-store and online, guiding decisions and next steps.
• Develop relationships with customers, identify small business leads, and ensure a seamless store experience across channels.
• Collaborate with teams across channels to own the customer experience and resolve issues.

Skills

Leadership

Sales

Communication

Customer service

Team management

Education

High school diploma or GED

Tools

POS system

Inventory management

Job description

Arch Telecom in the United States seeks a hands-on Retail Store Manager to lead a sales-driven team, deliver exceptional customer experiences, and uphold the brand's core values. You will coach associates, manage store operations, and drive performance across sales, inventory, and new programs while building strong community relationships.

Lead by example, demonstrating how to help customers, oversee all store functions, and sell to find personalized solutions beyond basic devices and service