Wireless Retail Support Specialist - Flexible Hours & Growth

DSI; Fairfield (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Medical, Dental, Vision, Life insurance

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Career advancement opportunities

Job summary

A leading sales enablement company in California seeks a Retail Support Specialist. The role involves providing front-line support to AT&T customers in retail environments, resolving issues related to accounts, billing, and devices. Candidates should possess strong communication skills and the ability to manage high-stress situations. Competitive pay of $26 per hour with robust training and opportunities for career growth are offered. Flexible scheduling is required.

Qualifications

• Ability to handle high-stress situations with professionalism.
• Experience in wireless communications or retail is preferred.
• Detail-oriented and able to navigate complex systems.

Responsibilities

• Provide professional support to AT&T customers in retail locations.
• Resolve billing, account and device inquiries effectively.
• Support retail partners and escalate issues as needed.

Skills

Strong customer service skills

Effective communication

Problem-solving

Detail-oriented

Multitasking

Job description

A leading sales enablement company in California seeks a Retail Support Specialist. The role involves providing front-line support to AT&T customers in retail environments, resolving issues related to accounts, billing, and devices. Candidates should possess strong communication skills and the ability to manage high-stress situations. Competitive pay of $26 per hour with robust training and opportunities for career growth are offered. Flexible scheduling is required.