In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Salinas (CA); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Competitive starting pay

Comprehensive training programs

401k Plan with employer matching

Paid vacation and sick days

Employee Profit Sharing Program

50% AT&T wireless discount

Job summary

A dynamic retail support company is looking for a Retail Support Specialist to provide frontline assistance to AT&T customers in a high-traffic environment. This role requires exceptional communication skills, the ability to manage stress, and multitasking capabilities in busy retail settings. The position offers flexible working hours and competitive pay of $26 per hour. We also provide comprehensive benefits including medical, dental, and vision insurance, a 401k plan, and paid training opportunities. Join our supportive team and grow your career with us.

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress situations professionally.
• Detail-oriented with strong problem-solving abilities.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Provide solution-focused support to AT&T customers.
• Resolve inquiries related to billing and account updates.
• Troubleshoot wireless devices and network issues.
• Engage directly with retail partners for support.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Professionalism under stress

Job description

A dynamic retail support company is looking for a Retail Support Specialist to provide frontline assistance to AT&T customers in a high-traffic environment. This role requires exceptional communication skills, the ability to manage stress, and multitasking capabilities in busy retail settings. The position offers flexible working hours and competitive pay of $26 per hour. We also provide comprehensive benefits including medical, dental, and vision insurance, a 401k plan, and paid training opportunities. Join our supportive team and grow your career with us.