Wireless Retail Support Specialist

DSI Systems, Inc.; Bayonne, Northern (NJ, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive starting pay of $26 per hr

Comprehensive training and development

Supportive and engaging team

Career growth opportunities

Insurance on first day of month

401k with employer matching

Paid vacation, sick days, bereavement

Employee Profit Sharing Program

AT&T wireless discount 50%

Paid training

Internal advancement opportunities

Job summary

DSI Systems, Inc. is seeking a Retail Support Specialist to assist AT&T customers in national retail environments. You will handle account, billing, device and service inquiries with professionalism and efficiency.

Responsibilities include troubleshooting devices, assisting store partners, and maintaining high service quality during peak periods. A customer-focused team environment supports growth and career development.

Qualifications

• Strong customer service and communication skills.

Responsibilities

• Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.

Skills

Customer service

Communication skills

High-stress handling

Multitasking

Attention to detail

Job description

DSI Systems, Inc. is seeking a Retail Support Specialist to assist AT&T customers in national retail environments. You will handle account, billing, device and service inquiries with professionalism and efficiency.

Responsibilities include troubleshooting devices, assisting store partners, and maintaining high service quality during peak periods. A customer-focused team environment supports growth and career development.