Wireless Retail Store Manager: Lead Sales & Experience
Cellular World
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Benefits offered by this job
Job summary
Cellular World in McKinney, TX is seeking a results-driven Retail Sales Manager to lead store performance and deliver exceptional customer experiences. You will drive sales, coach staff, and implement AT&T customer service standards to exceed monthly targets while safeguarding assets and enhancing profitability.
The role requires strong leadership, a hands-on approach to coaching, and readiness to work weekends and special events.
Qualifications
- Previous retail or customer service management experience.
- Proven leadership and employee management skills.
- Willingness to work weekends and peak periods.
- Tech-savvy and comfortable with interactive devices.
- Must have a valid driver’s license and auto insurance.
Responsibilities
- Drive sales and customer satisfaction using standard AT&T customer service approaches.
- Meet and exceed monthly sales goals and assist staff with closing sales.
- Monitor customer experience to align with AT&T Experience Steps.
- Open/close the store and complete required procedures.
- Provide ongoing coaching and training to sales associates.
Skills
Job description
Cellular World in McKinney, TX is seeking a results-driven Retail Sales Manager to lead store performance and deliver exceptional customer experiences. You will drive sales, coach staff, and implement AT&T customer service standards to exceed monthly targets while safeguarding assets and enhancing profitability.
The role requires strong leadership, a hands-on approach to coaching, and readiness to work weekends and special events.
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