Wireless Retail Assistant Manager: Lead & Grow

Cellular World; Estero (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Supportive team

Tenure increase

PTO accrual

Growth opportunities

Medical/Dental/Vision benefits

Disability insurance

401(k) matching

Employee discount on AT&T services

Discounts on accessories

Team apparel budget

Job summary

Cellular World is seeking an Assistant Sales Manager to support the Retail Sales Manager, drive sales, and ensure exceptional customer experiences. The role emphasizes coaching, training, and leading a team to meet AT&T experience and sales standards in a fast-paced retail environment.

You will be responsible for implementing promotions, maintaining store merchandising, and managing day-to-day operations while developing staff to deliver best-in-class service and profitability.

Qualifications

• Experience in retail or customer service management.
• Strong leadership and people management skills.
• Ability to train and coach sales staff.
• Ability to work full-time including weekends.
• Tech-savvy and comfortable with interactive devices.

Responsibilities

• Support Retail Sales Manager and drive sales per AT&T metrics.
• Train and coach sales staff to improve customer experience.
• Meet and exceed monthly sales goals and assist closing.
• Ensure proper opening/closing and store merchandising.
• Manage inventory and processing reconciliations.
• Provide leadership and conduct regular staff meetings.

Skills

Leadership

Customer service

Sales coaching

Team training

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Cellular World is seeking an Assistant Sales Manager to support the Retail Sales Manager, drive sales, and ensure exceptional customer experiences. The role emphasizes coaching, training, and leading a team to meet AT&T experience and sales standards in a fast-paced retail environment.

You will be responsible for implementing promotions, maintaining store merchandising, and managing day-to-day operations while developing staff to deliver best-in-class service and profitability.