Wireless Retail Store Manager - Lead & Elevate Team

Lunawireless; Fayetteville (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Commission

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Job summary

Luna Wireless in the United States is seeking a Retail Store Manager to lead a T-Mobile store, oversee daily operations, hiring, scheduling, training and asset protection while delivering exceptional customer experiences.

You will drive sales, manage staff performance, ensure store compliance, and implement programs to grow the business. BS degree preferred; 2–4 years retail leadership experience recommended; this role offers growth opportunities and a competitive benefits package.

Qualifications

• Experience leading retail teams and managing store operations.
• Strong customer service and communication skills.
• Familiarity with retail metrics, scheduling and training.

Responsibilities

• Oversee daily store operations, including hiring, scheduling and coaching.
• Manage customer issues to ensure a positive experience and brand alignment.
• Lead store initiatives, loss prevention, marketing, and staffing needs.
• Drive sales, monitor inventory and labor to meet KPIs.
• Maintain a neat, organized store and develop teams for growth.

Skills

Store Management

Store Operations

Customer Service

Communication

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Luna Wireless in the United States is seeking a Retail Store Manager to lead a T-Mobile store, oversee daily operations, hiring, scheduling, training and asset protection while delivering exceptional customer experiences.

You will drive sales, manage staff performance, ensure store compliance, and implement programs to grow the business. BS degree preferred; 2–4 years retail leadership experience recommended; this role offers growth opportunities and a competitive benefits package.