Wireless Retail Store Manager

Nextar Telecom; Chicago (IL); On-site; USD 41,000 - 52,000; Full time

Job summary

Join a dynamic team at a leading retail company as a Wireless Store Manager! This role offers a unique opportunity to lead a team in delivering exceptional customer experiences while achieving sales goals. You will be instrumental in creating a positive work environment and mentoring your team to success. With over 260 locations nationwide, this forward-thinking company emphasizes growth and development, providing ample opportunities for career advancement. Enjoy a flexible schedule, performance bonuses, and a fun atmosphere while making a significant impact in the wireless industry. If you are passionate about retail and technology, this is the perfect opportunity for you!

Benefits

Performance bonuses

Flexible Work Schedule

Employee Health Plan

Personal Time Off

Great working atmosphere

Opportunities for growth

Sales contests with prizes

Qualifications

• 1+ years of retail management experience, preferably in wireless.
• Strong communication and leadership skills are essential.

Responsibilities

• Build a positive, customer-oriented environment and coach the team.
• Meet or exceed personal and team performance indicators monthly.

Skills

Retail Management

Customer Service

Sales Leadership

Communication Skills

Team Coaching

Attention to Detail

Education

High School Diploma or equivalent

Job description

Compensation: Up to $41,600 or more per year including salary rate and commissions and incentives.

Full Time

Team Nextar, an authorized retailer for Metro by T-Mobile with over 260 locations nationwide is looking for successful Retail Store Managers to join our management team! As a Metro by T-Mobile Wireless Store Manager for Team Nextar, you will be responsible for directly working with all team members to ensure they are well-versed in our selling process, Metro by T-Mobile products and services, and ensuring our retail locations attain both operational standards of excellence and profitability goals. The ideal candidate will have significant experience in retail and/or customer-facing environments, preferably in the wireless industry, and be skilled in delivering an excellent customer experience that includes an effective sales process, providing product and service knowledge, and managing any type of customer concern or need with professionalism and a positive attitude.

As a Metro by T-Mobile Wireless Store Manager for Team Nextar, you will enjoy some great perks:

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company. Become our next District General or Sales Manager!
• Win prizes and trips through various sales contests throughout the year.

As a Metro by T-Mobile Wireless Store Manager for Team Nextar, you will be responsible for:

• Building a positive, customer and goal-oriented environment.
• Interviewing, hiring, scheduling, and supervising a team of Metro by T-Mobile Wireless Sales Associates.
• Meeting or exceeding both your personal and team key performance indicators each month.
• Coaching/mentoring your team every day so they can provide an exceptional customer experience each time.
• Ensuring your assigned location is operating under the specific guidelines of both Metro by T-Mobile and Nextar Telecom.
• Ensuring all promotional rollouts, inventory procedures, or other duties and tasks assigned by Nextar Telecom leadership are executed timely and correctly.
• Setting an example of personal and professional conduct for employees and others.

Team Nextar is looking for candidates with the following experiences, skills, and qualifications:

• 1+ years of experience in a similar role in a retail environment, preferably with Post or Prepaid Wireless businesses, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach, and inspire your team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to our various locations within your market as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

About Nextar Telecom

Nextar Telecom is an authorized retailer for Metro by T-Mobile. Founded in 2000 with a single location, Nextar Telecom (Team Nextar) grew rapidly with the MetroPCS/T-Mobile merger. Armed with new ideals for the wireless industry and focused on our mission of “Excellence in Retail,” Nextar Telecom excels in making insightful decisions to best deliver what customers want by providing impactful merchandising. By growing rapidly, Nextar Telecom is now operating over 260 locations in 17 markets across the United States. We are currently looking for driven and passionate people to join our team and grow with us as we continue our journey of success.

Nextar Telecom is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.