Assistant Store Manager

Heyday Skincare - Chicago; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading skincare company in Chicago is seeking an Assistant Store Manager to enhance team performance and drive profitability. The role involves managing daily operations, developing team members, and ensuring exceptional client service. Join a company committed to diversity and personalized skincare experiences.

Benefits

Discounted facials

Medical benefits

Dental benefits

Vision benefits

Friends & family discounts

Qualifications

• Experience managing P&L and achieving financial targets.
• Basic understanding of employment law and policies.

Responsibilities

• Help manage and develop 20+ team members.
• Drive revenue through scheduling and shop utilization.
• Partner with Marketing on client acquisition strategies.

Skills

Financial Management

Client Service

Proficiency in Microsoft Office

Proficiency in Google Workspace

Flexible Schedule

Job description

• Product, membership, and package commissions
• Discounted facials
• Friends & family discounts on services
• Medical, dental, and vision benefits

The Ideal Candidate:

• Experience managing P&L and achieving financial targets across multiple health and wellness locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability on days, nights, weekends, holidays, and for travel.
• Background in hospitality and client service.

About the Role:

As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. You lead by example, delivering best-in-class service to employees and clients. You maintain an organized, informed, and positive workplace, empowering your team with the tools and confidence to provide an exceptional Heyday experience.

What You'll Do:

Team & Shop Management

• Help manage and develop 20+ team members, fostering a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage daily operations and tasks.
• Build relationships with employees and clients.
• Drive revenue through scheduling and shop utilization.
• Assist in developing business plans to meet forecasts and goals.
• Partner with Marketing on client acquisition and retention strategies.
• Help manage the shop’s P&L to increase revenue and control expenses.

About Heyday:

Heyday is revolutionizing skincare by offering personalized facial treatments and expert guidance from skilled estheticians, complemented by powerful products. We’re dedicated to helping individuals discover their healthiest skin.

• Honored as "Best Facial" by New York Magazine; over 500,000 facials performed.
• Our name signifies the prime period of life when you're at your best, and we believe every day should be your Heyday — starting with your skin.

Our Commitment:

We are committed to diversity and inclusion, creating an environment where everyone can thrive and feel a sense of belonging. As an equal opportunity employer, we prohibit discrimination based on race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We aim to foster diversity across our company.