Assistant Store Manager - Specialized Fulton Market - Chicago, IL

Specialized Bicycle Components; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company in the cycling industry as an Assistant Store Manager in Chicago. You will play a vital role in managing retail operations, ensuring customer satisfaction, and supporting the store team. This position offers a dynamic work environment where passion for cycling and customer service is key. With a focus on team development and profitability, you'll help create transformative experiences for riders and staff alike. If you're ready to make a difference, apply today!

Benefits

Competitive health care options

Dental and vision insurance

401(k) with company match

Employee discounts

Paid parental leave

Qualifications

• At least 1 year of retail experience preferred.
• Ability to work weekends and holidays as required.

Responsibilities

• Manage daily operations in the absence of the Store Manager.
• Coach and support retail team members.
• Track revenue goals and support store performance objectives.

Skills

Communication

Team Development

Customer Satisfaction

Job description

Assistant Store Manager - Specialized Fulton Market - Chicago, IL

About Specialized

Innovation has guided our decisions since 1974. As more riders of all ages get on the roads, trails, and streets, we strive to push the greatest human-powered machines into the future. We are a team of barrier-breakers, disrupters, and problem solvers committed to building a diverse and inclusive workforce where every teammate can succeed and inspire riders everywhere.

In company-owned retail, we aim to be transformative, inclusive, authentic, rider-focused, and collaborative, creating the best bikes and delivering world-class rider care. We provide quality in our products and interactions and are looking for a teammate to grow with us. Reach out – we’re here to help you build your career at Specialized.

Job Summary

The assistant store manager is a key member of the retail network, balancing retail excellence with a passion for people and the brand. This role involves encouraging successful retail operations, delivering outstanding brand experiences, and supporting the store manager. The assistant manager works hands-on with staff and local riders, supporting store events and ensuring exceptional rider service, customer satisfaction, and meeting sales and profitability goals.

How You’ll Make a Difference

• Represent the store and lead retail staff, managing daily operations in the absence of the Store Manager.
• Assist with scheduling, inventory, and team development.
• Coach and support retail team members.
• Help improve the store’s profitability by managing costs and increasing revenue.
• Create transformative, inclusive, ride-focused experiences for staff and riders.
• Track revenue goals and support store performance objectives.
• Build long-term relationships with key riders and retailers based on data and preferences.
• Maintain organizational standards for cleanliness and orderliness.
• Ensure timely delivery of special orders and home deliveries.
• Collaborate with service and operations teams to ensure rider expectations and inventory management.
• Ensure compliance with company policies and procedures.
• Perform other duties as assigned.

What You Need to Win

• Passion for cycling and the Specialized brand.
• At least 1 year of retail experience preferred.
• Excellent communication skills for interacting with riders and team members.
• Ability to work weekends and holidays as required.
• Ability to stand for extended periods, and lift at least 50 lbs. using proper techniques.

Benefits

• Competitive health care options (Medical PPO or HDHP).
• Dental, vision, and health savings accounts.
• Disability insurance, life insurance, and optional critical illness and accident coverage.
• Paid parental leave, holidays, and vacation.
• 401(k) with company match.
• Employee discounts and partner retail discounts.
• Fitness & Events Reimbursement and Employee Assistance Program.
• Additional benefits as applicable.

*Eligibility for some benefits depends on employment status.

Join Us

At Specialized, we believe bikes can change lives. We value diverse, innovative, and passionate individuals who want to make a difference. If you’re ready to contribute to our mission of getting people outside, apply today! Follow us on LinkedIn, Instagram, and check out our #DogsofSpecialized.

Get In Touch

Introduce yourself to our recruiters. We look forward to hearing from you!