Store Manager - Wireless Retail

WCRI; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a self-motivated Retail Wireless Store Manager to lead a small team in a dynamic sales environment. This role is perfect for those who thrive in customer service and sales, with a focus on achieving monthly quotas through effective cross-selling techniques. You will be responsible for hiring, training, and coaching team members while ensuring operational duties are completed accurately. With a competitive hourly pay structure and monthly bonus opportunities, this position offers a chance to excel in a rewarding career. If you are passionate about sales and customer service, this is the opportunity for you!

Benefits

401k

Health Insurance

Dental Insurance

Vision Insurance

Monthly Bonus Opportunities

Qualifications

• Proficient in sales and customer service with a focus on team management.
• Experience in using Microsoft Office tools effectively.

Responsibilities

• Hire, coach, and manage a small team to achieve sales quotas.
• Provide outstanding customer service to retain customers.

Skills

Sales Skills

Customer Service

Team Management

Cross-Selling Techniques

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As one of the largest authorized dealers for Cricket Wireless, {JOB DEPARTMENT} is currently seeking a self-motivated Retail Wireless Store Manager to join our team.

Benefits:
401k
Health Insurance
Dental Insurance
Vision Insurance
Hourly pay PLUS aggressive discretionary sales incentive structure.

Those who are self-motivated in sales, customer service, and thrive in a small team environment are encouraged to apply.

Job Purpose:

1. Hire, coach, train, and manage a small team of employees through the use of daily observation forms, monthly one-on-one meetings, and on-the-spot redirect coaching.
2. Achieve monthly sales quota by using cross-selling techniques for wireless phones, accessories, service plans, and features.
3. Retain customers by providing outstanding customer service to new and existing customers in both sales and service transactions.
4. Complete operational duties assigned to you accurately and within required time frames.
5. Perform up to 10 Business to Business sales outreach appointments per week.

Must be proficient in Microsoft Word, Excel, and PowerPoint.
Weekend availability required.

Monthly bonus opportunities