FT Store Manager - Wireless Retail (Houston)

WCRI; Chicago (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in wireless services is seeking a dynamic Retail Wireless Store Manager to lead a small team in Chicago. This role is perfect for self-motivated individuals who excel in sales and customer service. You will be responsible for hiring, coaching, and managing your team while achieving monthly sales quotas through effective cross-selling techniques. With a focus on exceptional customer service, you will ensure customer retention and satisfaction. The company offers a competitive hourly pay structure with bonus opportunities, making this an exciting opportunity to grow your career in a supportive environment.

Benefits

401k

Health Insurance

Dental Insurance

Vision Insurance

Monthly Bonus Opportunities

Qualifications

• Self-motivated in sales and customer service with a focus on team dynamics.
• Proficient in Microsoft Office tools for operational duties.

Responsibilities

• Hire, coach, and manage a small team to achieve sales goals.
• Provide outstanding customer service to retain customers.

Skills

Sales Skills

Customer Service Skills

Team Management

Cross-Selling Techniques

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As one of the largest authorized dealers for Cricket Wireless, {JOB DEPARTMENT} is currently seeking a self-motivated Retail Wireless Store Manager to join our team.
Benefits:
401k
Health Insurance
Dental Insurance
Vision Insurance
Hourly pay PLUS aggressive discretionary sales incentive structure.

Those who are self-motivated in sales, customer service, and thrive in a small team environment are encouraged to apply.

Job Purpose:

1. Hire, coach, train, and manage a small team of employees through the use of daily observation forms, monthly one-on-one meetings, and on-the-spot redirect coaching.
2. Achieve monthly sales quota by using cross-selling techniques for wireless phones, accessories, service plans, and features.
3. Retain customers by providing outstanding customer service to new and existing customers in both sales and service transactions.
4. Complete operational duties assigned to you accurately and within required time frames.
5. Perform up to 10 Business to Business sales outreach appointments per week.

Must be proficient in Microsoft Word, Excel, and PowerPoint.
Weekend availability required.

Monthly bonus opportunities