Wireless Retail Specialist — Stock Grants & Growth

T-MOBILE USA, Inc.; Florida; On-site; USD 22,730 - 27,552; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Paid time off and holidays

Employee stock purchase plan

Job summary

A leading telecommunications company in Florida seeks a Mobile Associate to enhance customer experiences in retail settings. Key responsibilities include engaging customers, demonstrating product knowledge, and utilizing digital tools for effective service solutions. Candidates should be customer advocates, competitive, and ready to learn in a fast-paced environment. The position offers a competitive hourly pay of $16.50, training incentives, and access to a comprehensive benefits package including stock grants and flexible spending accounts.

Qualifications

• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Passionate about connecting with customers and having fun.
• Must be at least 18 years old and authorized to work in the U.S.

Responsibilities

• Engage customers to assess their technology and service needs.
• Demonstrate product knowledge and technology solutions.
• Collaborate with colleagues for enhanced customer experience.

Skills

Customer advocacy

Competitive drive

Balancing customer needs and performance goals

Education

High School Diploma/GED

Job description

A leading telecommunications company in Florida seeks a Mobile Associate to enhance customer experiences in retail settings. Key responsibilities include engaging customers, demonstrating product knowledge, and utilizing digital tools for effective service solutions. Candidates should be customer advocates, competitive, and ready to learn in a fast-paced environment. The position offers a competitive hourly pay of $16.50, training incentives, and access to a comprehensive benefits package including stock grants and flexible spending accounts.