Wireless Retail Sales Pro - Commission & Growth

TCC Wireless, LLC; Des Moines (IA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless in Des Moines, IA is hiring a Retail Sales Representative to join our T-Mobile team. You will connect customers with the latest devices and pricing plans while delivering energetic, world-class service in a fast-paced environment.

You will drive revenue, build relationships across channels, manage activations and bill payments, and uphold store standards with a flexible schedule including nights and weekends.

Qualifications

• High School Diploma or GED.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results, plan for the future, and make good decisions.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits per standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to store standards.
• Explores customer needs with thoughtful questions and assists with activations, changes, bill payments, replacements, accessories and price plan upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Customer service

Communication skills

Problem solving

Reliability

Flexibility

Team player

Education

High School Diploma or GED

Job description

TCC Wireless in Des Moines, IA is hiring a Retail Sales Representative to join our T-Mobile team. You will connect customers with the latest devices and pricing plans while delivering energetic, world-class service in a fast-paced environment.

You will drive revenue, build relationships across channels, manage activations and bill payments, and uphold store standards with a flexible schedule including nights and weekends.