Wireless Sales Pro — Commission + Customer Connections

Tcc-Wireless; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless LLC in West Des Moines, IA is seeking a Full-Time Retail Sales Representative to connect customers with the T-Mobile brand. You will greet customers, drive revenue through new accounts and upgrades, and build relationships across channels in a fast-paced environment.

Ideal candidates have 6+ months of retail sales experience, strong communication skills, and are comfortable with cash handling and standing for long periods.

Qualifications

• High School Diploma or GED required.
• At least 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Communication

Problem solving

Relationship building

Education

High School Diploma or GED

Job description

TCC Wireless LLC in West Des Moines, IA is seeking a Full-Time Retail Sales Representative to connect customers with the T-Mobile brand. You will greet customers, drive revenue through new accounts and upgrades, and build relationships across channels in a fast-paced environment.

Ideal candidates have 6+ months of retail sales experience, strong communication skills, and are comfortable with cash handling and standing for long periods.