Wireless Retail Sales Pro - Base Pay + Commission

Tcc-Wireless; Cedar Rapids (IA); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless, IA Blairs Ferry Plaza, is seeking a Retail Sales Representative (RSLSREP) for a full-time role in Cedar Rapids. You will be the bridge between customers and the T-Mobile brand, delivering friendly, expert service and helping customers choose plans and devices.

In this fast-paced position you will hit revenue goals, open and close the store with accuracy, handle cash and deposits, and maintain a welcoming store environment while building lasting relationships with customers and

Qualifications

• High School Diploma or GED required.
• Minimum 6 months experience in retail and/or sales.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays.
• Excellent written, verbal and interpersonal communications skills.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer-focused

Communication skills

Problem solving

Sales experience

Education

High School Diploma or GED

Job description

TCC Wireless, IA Blairs Ferry Plaza, is seeking a Retail Sales Representative (RSLSREP) for a full-time role in Cedar Rapids. You will be the bridge between customers and the T-Mobile brand, delivering friendly, expert service and helping customers choose plans and devices.

In this fast-paced position you will hit revenue goals, open and close the store with accuracy, handle cash and deposits, and maintain a welcoming store environment while building lasting relationships with customers and