Wireless Retail Sales Manager - Lead a High-Impact Team

My-Wireless---AT; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Strong base pay

Commission & bonus

Paid training

Career growth opportunities

Medical, dental & vision

401(k) retirement

Paid vacation

Pet insurance

Job summary

My Wireless, an AT&T Authorized National Retailer, is seeking a Retail Store Manager in Chicago to lead daily operations, coach a high-performing team, and drive exceptional customer service. You will recruit, train, and schedule staff, manage staffing levels, and ensure compliance with policies while delivering strong sales and a superior store experience.

The role emphasizes building client loyalty through ethical practices, leading to growth and achieving KPIs.

Qualifications

• 1 year management experience in wireless or related field.
• 1 year retail or customer-facing sales experience.
• Ability to work evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operation standards.
• Motivate, lead, and coach to results.
• Strong communication and interpersonal skills.
• Bilingual preferred but location-dependent.
• Retail or telecom experience is aPlus.

Responsibilities

• Lead and coach store team to exceed sales targets.
• Hire, schedule, train, and develop staff for strong customer service.
• Maintain store operations and merchandising to company standards.
• Build a loyal client base through ethical, customer-centric practices.
• Ensure compliance with policies and safety procedures.

Skills

Leadership

Coaching

Customer service

Sales targets

Communication

Team motivation

Education

High School diploma or equivalent

Bachelor’s degree (Preferred)

Job description

My Wireless, an AT&T Authorized National Retailer, is seeking a Retail Store Manager in Chicago to lead daily operations, coach a high-performing team, and drive exceptional customer service. You will recruit, train, and schedule staff, manage staffing levels, and ensure compliance with policies while delivering strong sales and a superior store experience.

The role emphasizes building client loyalty through ethical practices, leading to growth and achieving KPIs.