Wireless Retail Sales Manager — Lead, Coach & Uncapped Commission

My Wireless; Kent (WA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Strong base pay

Commission and bonus

Ongoing paid training

Medical, Dental & Vision

401(k) retirement program

Paid vacation time

Employee assistance program

Discounts on devices & service

Welcome gear kit

Job summary

My Wireless is seeking an experienced Retail Sales Manager to coach and lead a team of sales associates, delivering best-in-class customer service and achieving sales targets across our AT&T retail locations.

You will supervise daily store operations, recruit and schedule staff, build a loyal client base, and partner with the AT&T Signature team on community events while upholding store standards.

Qualifications

• 1 year management experience in a similar field (Required).
• 1 year retail or customer-facing sales experience (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).
• Highly effective communication and interpersonal skills (Required).
• Bilingual (Preferred but may not be required depending on location).
• Bachelor's degree (Preferred).
• Retail or customer-facing sales experience in the telecommunications industry (Preferred).
• Experience prospecting through outbound calls (Preferred).
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Train and lead a team to deliver an extraordinary customer experience and exceed sales targets.
• Supervise the daily operation of a location including hiring, scheduling, developing, and coaching.
• Achieve location goals by coaching and developing team members to meet KPIs.
• Maintain location staffing through retention, recruiting and training.
• Build a steady client base by ethical and customer-centric practices.
• Establish business accounts by partnering with AT&T Signature team in community events.
• Maintain a clean, safe store environment and enforce policies.
• Uphold store operations compliance with legal requirements.

Skills

1 year management experience

1 year retail sales experience

Flexible hours

Motivate and coach

Strong organizational skills

Communication skills

Bilingual (Preferred)

Bachelor's degree (Preferred)

Telecommunications retail experience (

Outbound prospecting (Preferred)

18+ years old

Education

Bachelor's degree (Preferred)

Job description

My Wireless is seeking an experienced Retail Sales Manager to coach and lead a team of sales associates, delivering best-in-class customer service and achieving sales targets across our AT&T retail locations.

You will supervise daily store operations, recruit and schedule staff, build a loyal client base, and partner with the AT&T Signature team on community events while upholding store standards.