Wireless Retail Pro: Uncapped Pay, ESOP & Growth

Arch Telecom; San Jose (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

ESOP

Hourly pay

Uncapped commissions

Raises at milestones

Career advancement

Culture of care

Discounted phone plan

Health benefits (FT)

Sales incentives

Job summary

Arch Telecom is seeking a motivated Mobile Associate to join our retail team. You will learn customer service excellence while demonstrating the latest technology, helping customers in-store and online, and building lasting relationships.

This entry-level role trains you for advancement to Mobile Expert after completion of training and performance milestones. You will engage customers with hands-on demos, answer questions, and tailor solutions—from devices to services and IoT accessories—while

Qualifications

• Minimum 6 months of customer service and/or sales experience, retail environment preferred.
• Strong communication and interpersonal skills.
• Ability to learn quickly and work in a fast-paced setting.
• Willingness to stand for long periods and lift up to 25 lbs.

Responsibilities

• Assist customers in-store and online shopping journeys.
• Demonstrate products and services, and provide personalized recommendations.
• Guide customers through purchasing experiences with thoughtful questions and clear answers.
• Collaborate with team members to deliver a seamless customer experience.

Skills

Customer service

Sales experience

Retail knowledge

Education

High School Diploma / GED

Job description

Arch Telecom is seeking a motivated Mobile Associate to join our retail team. You will learn customer service excellence while demonstrating the latest technology, helping customers in-store and online, and building lasting relationships.

This entry-level role trains you for advancement to Mobile Expert after completion of training and performance milestones. You will engage customers with hands-on demos, answer questions, and tailor solutions—from devices to services and IoT accessories—while