Wireless Retail Manager — Lead, Coach & Grow

My Wireless; Vancouver, Beaverton, Oregon City (WA, OR, OR); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Base salary + commission

Bonuses

Paid training

Career growth opportunities

Uncapped commission

Medical, Dental and Vision

Life Insurance

401(K) Retirement Program

Paid vacation

Pet insurance

Employee Assistance Program

Discounts on devices and AT&T plans

Welcome kit with AT&T shirts and PPE

Sales contests and incentives

Job summary

My Wireless, a national AT&T Authorized Retailer, seeks a Retail Sales Manager at our Vancouver, WA location to coach and develop a high-performing store team. You will drive location goals and build a loyal client base through ethical, customer-first practices.

You will lead staffing, training, and results, while managing operations and compliance. The role offers uncapped commissions, paid training, and growth opportunities within a fast-growing network of stores.

Qualifications

• 1 year management experience in a similar field (Required)
• 1 year retail or customer-facing sales experience (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.
• Maintain location staffing through employee retention, recruiting and team member training and development.
• Build a steady client base by ethical and customer-centric business practices.
• Establish business accounts by partnering with AT&T Signature team in holding community events outside the store
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
• Uphold the stability and reputation of the location by complying with legal requirements
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Skills

Coaching & development

Sales experience

Communication skills

Leadership

Flexibility

Bilingual

Attention to detail

Team motivation

Education

Bachelor’s degree

High School diploma or equivalent

Job description

My Wireless, a national AT&T Authorized Retailer, seeks a Retail Sales Manager at our Vancouver, WA location to coach and develop a high-performing store team. You will drive location goals and build a loyal client base through ethical, customer-first practices.

You will lead staffing, training, and results, while managing operations and compliance. The role offers uncapped commissions, paid training, and growth opportunities within a fast-growing network of stores.