Wireless Retail Associate — Growth, Perks & Uncapped Commission

Paycom - ATS; McMurray (PA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Health benefits

Commission incentives

Job summary

Arch Telecoms is hiring Mobile Associates (MA) to join a dynamic retail team. You will learn customer service fundamentals while delivering a best-in-class experience, helping customers with devices, plans, and accessories in-store and online.

The role focuses on building lasting connections, answering questions, and guiding purchases with patience and empathy. This entry-level position offers training leading to a promotion to Mobile Expert upon completion.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Ability to stand for long periods of time and lift up to 25 lbs.
• Strong communication and relationship-building skills.

Responsibilities

• Learn and build proficiency in customer service while delivering a best-in-class experience.
• Assist customers in selecting devices, plans, and accessories with hands-on demonstrations.
• Guide customers through purchasing journeys and answer questions with empathy and honesty.
• Collaborate with team and leadership to resolve issues and drive loyalty.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

Arch Telecoms is hiring Mobile Associates (MA) to join a dynamic retail team. You will learn customer service fundamentals while delivering a best-in-class experience, helping customers with devices, plans, and accessories in-store and online.

The role focuses on building lasting connections, answering questions, and guiding purchases with patience and empathy. This entry-level position offers training leading to a promotion to Mobile Expert upon completion.