Wireless Retail Associate: Uncapped Commission & Growth

Paycom - ATS; Florida; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Career advancement

Health benefits for full time

Job summary

Arch Telecoms is hiring Mobile Associates to learn and deliver top-tier customer experiences in a fast-paced retail environment. You will assist customers in-store and online, demonstrate devices and services, and help guide purchasing decisions with empathy and knowledge.

The role emphasizes training to promote to Mobile Expert, cross-team collaboration, and a fun, energetic store atmosphere with strong sales incentives and career progression opportunities.

Qualifications

• Willingness to learn the required skills and products.
• Competitive drive to succeed in a fast-paced sales environment.
• Ability to work with peers and store leaders to share best practices.
• Effective at balancing customer experience with performance goals.

Responsibilities

• Learn and build proficiency in customer service while delivering best-in-class experiences.
• Assist customers in-store, online, or via Customer Care and guide them through their journey.
• Demonstrate devices and services to meet identified needs with empathy and honesty.
• Develop relationships across teams to resolve issues and hand off small business leads.

Skills

Desire to learn

Competitive drive

Team collaboration

Customer experience

Balancing experience and goals

Education

High school degree or GED

Job description

Arch Telecoms is hiring Mobile Associates to learn and deliver top-tier customer experiences in a fast-paced retail environment. You will assist customers in-store and online, demonstrate devices and services, and help guide purchasing decisions with empathy and knowledge.

The role emphasizes training to promote to Mobile Expert, cross-team collaboration, and a fun, energetic store atmosphere with strong sales incentives and career progression opportunities.