Wireless Retail Associate - Fast-Paced Growth & ESOP

Arch Telecom; Franklin Lakes (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Discounted plan

Health benefits

Commission incentives

Career growth

Job summary

Arch Telecom is seeking a motivated Retail Associate to join our team in a fast-paced store environment. You will learn and demonstrate the latest technology, assist customers with device and service selections, and build lasting relationships through friendly, knowledgeable service.

The role focuses on hands-on demonstrations, uncovering needs, and delivering a best-in-class customer experience, with opportunities for promotion after training completion.

Qualifications

• Customer service experience or sales exposure is preferred.
• Ability to learn and demonstrate technology and services to customers.
• Comfort with operating in a fast-paced retail environment.

Responsibilities

• Greet customers and assess needs to recommend devices and plans.
• Demonstrate features and benefits of devices and services in-store.
• Perform side-by-side demonstrations and upsell accessories.
• Guide customers through their purchasing journey and resolve issues.

Skills

Customer service

Sales orientation

Product knowledge

Demonstrations

Education

High school diploma or GED

Tools

POS systems

CRM basics

Job description

Arch Telecom is seeking a motivated Retail Associate to join our team in a fast-paced store environment. You will learn and demonstrate the latest technology, assist customers with device and service selections, and build lasting relationships through friendly, knowledgeable service.

The role focuses on hands-on demonstrations, uncovering needs, and delivering a best-in-class customer experience, with opportunities for promotion after training completion.