Wireless Retail Team Lead — ESOP & Growth Opportunity

Arch Telecom; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

ESOP

Bonus earnings

Career advancement

Health benefits for full-time

Job summary

Arch Telecom is seeking a Retail Associate Manager to join our national network of wireless retailers. You will work with a team to deliver a best-in-class customer experience, lead by example, and help customers choose devices and plans.

You will assist the Store Manager with daily operations, coaching, and driving sales in a fast-paced environment. The role emphasizes hands-on product demonstrations, relationship-building, and uncovering customer needs to provide tailored solutions.

Qualifications

• Must be at least 18 years old and have a high school degree or GED.
• Ability to lead a team in a fast-paced retail sales environment.
• Strong communication and relationship-building skills.

Responsibilities

• Assist Retail Store Manager in daily operations and coaching.
• Demonstrate and educate customers on devices and service plans.
• Identify and hand off small business leads.
• Provide best-in-class customer experience and build customer loyalty.

Skills

Leadership

Customer service

Team coaching

Sales experience

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Retail Associate Manager to join our national network of wireless retailers. You will work with a team to deliver a best-in-class customer experience, lead by example, and help customers choose devices and plans.

You will assist the Store Manager with daily operations, coaching, and driving sales in a fast-paced environment. The role emphasizes hands-on product demonstrations, relationship-building, and uncovering customer needs to provide tailored solutions.