Wireless Retail Team Lead – ESOP & Career Growth

Archtelecom; New York (NY); Presencial; USD 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

ESOP

Health benefits

Discounted phone plan

Career advancement

Automatic raises

Competitive wages

Resumo da oferta

Arch Telecom, a national wireless retailer, seeks a Retail Associate Manager to lead a team in delivering top-notch customer experiences. You will help customers find personalized device and plan solutions, perform in-store demonstrations, and contribute to a smooth daily operation in a fast-paced environment.

You will develop product knowledge, guide purchases, and build lasting relationships with customers while supporting the Store Manager and leveraging digital tools for efficient service.

Qualificações

• Leadership experience in a fast-paced sales environment.
• Strong communication and interpersonal skills to build customer relationships.
• Ability to demonstrate product features and educate customers effectively.

Responsabilidades

• Provide best-in-class customer service and build loyalty by assisting customers along their shopping journey.
• Conduct hands-on demonstrations of latest technology and accessories in-store.
• Guide customers through purchasing experiences with thoughtful questions and informed answers.
• Support Retail Store Manager with daily operations and coaching of team members.
• Adopt digital tools to enhance customer interactions and onboarding.

Conhecimentos

Leadership

Customer service

Sales

Communication

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Arch Telecom, a national wireless retailer, seeks a Retail Associate Manager to lead a team in delivering top-notch customer experiences. You will help customers find personalized device and plan solutions, perform in-store demonstrations, and contribute to a smooth daily operation in a fast-paced environment.

You will develop product knowledge, guide purchases, and build lasting relationships with customers while supporting the Store Manager and leveraging digital tools for efficient service.