Wireless Retail Associate: Earn, Learn, & Advance

Arch Telecom; Beverly (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Uncapped commission earnings

Automatic raises at milestones

Career advancement opportunities

Health benefits for full-time

Job summary

Arch Telecom, a national wireless retailer, is hiring Mobile Associates (MA) to join our retail team in Beverly, MA. You will learn customer service and sales skills, demonstrate the latest technology, and help customers complete their shopping journey both in-store and online.

You will engage with customers, ask questions, educate on devices and plans, and provide personalized solutions. This is a learning role with potential promotion after training completion, while contributing to a

Qualifications

• Minimum 6 months of customer service and/or sales experience, retail environment preferred.
• Ability to learn quickly, educate customers, and demonstrate devices and services.

Responsibilities

• Assist customers in-store and online to complete purchases and answer questions.
• Provide hands-on demonstrations of technology and accessories in-store.
• Suggest personalized solutions beyond devices and plans and upsell accessories.
• Build relationships with customers and work with team to ensure a positive shopping experience.

Skills

Customer service

Sales

Product demos

Team collaboration

Education

High school diploma or GED

Job description

Arch Telecom, a national wireless retailer, is hiring Mobile Associates (MA) to join our retail team in Beverly, MA. You will learn customer service and sales skills, demonstrate the latest technology, and help customers complete their shopping journey both in-store and online.

You will engage with customers, ask questions, educate on devices and plans, and provide personalized solutions. This is a learning role with potential promotion after training completion, while contributing to a