Wireless NOC Lead - 24/7 Ops & Incident Response

Systems Engineering Solutions Corporation; Orlando (FL); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

Systems Engineering Solutions Corporation in Orlando, FL is seeking an experienced NOC/WNOC Lead to coordinate scheduling, escalation, and reporting for COTHEN and LMR support. You will act as the main point of contact for government and customers, oversee training for new staff, and maintain documentation for daily, weekly, and monthly ticketing reports.

The role requires overseeing real-time monitoring, incident response, and coordination with field and network engineers to resolve incidents

Aufgaben

• Oversee real-time monitoring, incident response, and escalation coordination.
• Coordinate scheduling, reporting, and liaison with field and network engineers.

Jobbeschreibung

Systems Engineering Solutions Corporation in Orlando, FL is seeking an experienced NOC/WNOC Lead responsible for coordinating scheduling, escalation, and reporting for COTHEN and LMR support. You will act as the main POC for government and customers, overseeing training for new staff and maintaining documentation for daily, weekly, and monthly ticketing reports.

The role requires overseeing real-time monitoring, incident response, and coordination with field and network engineers to resolve