Wireless Field Operations Lead - Multi-State Network Builds

StarTouch Microwave Communications; Bellingham (WA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Vision and dental benefits

Life insurance

401K with matching contribution

Paid holidays

PTO

Job summary

StarTouch Communications seeks a seasoned Field Operations Manager to lead a distributed team of Field Technicians across Washington, Oregon, and Northern California. You will own day-to-day field operations, ensure network reliability, and drive new network builds with strong milestones and SLAs.

Ideal candidates bring 7+ years in telecom field operations and demonstrated leadership of multi-site deployments, with a proven track record in project delivery, vendor coordination, and executive

Qualifications

• 7+ years in wireless telecom field operations and/or network deployment.
• 3+ years leading distributed field teams.
• Proven ability to manage complex, multi-site deployments and operations simultaneously.

Responsibilities

• Lead and manage a geographically dispersed team of Field Technicians across WA, OR, and NorCal.
• Oversee day-to-day field operations for existing network assets and ensure high availability and SLA adherence.
• Drive execution of new network builds including microwave links, site integration, and circuit turn-ups.
• Coordinate closely with the NOC for escalations, outages, and maintenance activities.
• Own the construction (CX) lifecycle from planning through completion, ensuring milestone alignment and delivery commitments.

Skills

Field operations leadership

Wireless telecom operations

Project delivery CX lifecycle

Vendor management

Executive communication

Cross-functional collaboration

Ticket management

Tools

Site Tracker

NOC systems

Job description

StarTouch Communications seeks a seasoned Field Operations Manager to lead a distributed team of Field Technicians across Washington, Oregon, and Northern California. You will own day-to-day field operations, ensure network reliability, and drive new network builds with strong milestones and SLAs.

Ideal candidates bring 7+ years in telecom field operations and demonstrated leadership of multi-site deployments, with a proven track record in project delivery, vendor coordination, and executive