Wireless Communications Technician II

Mobile Communications America; Myrtle Beach (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America (MCA) in Myrtle Beach, SC is seeking an experienced Communication Systems Technician II. You will diagnose and resolve complex radio and related equipment issues, program radios to customer specifications, and coordinate installation plans with the team and customers.

The role emphasizes collaboration, on-site work, and safety, with opportunities to mentor others and grow technical skills in new technologies across wireless systems.

Qualifications

• Minimum of two (2) years, with an average of 5+ years of technical service and installation experience.
• Proficient with radio equipment – installation, programming, and troubleshooting.
• Proven track record of providing hands-on operational, technical, and installation support/service to complex radio and other wireless communications systems/equipment.
• Extensive knowledge/understanding of radio theory, RF propagation characteristics at various frequency bands, and communications systems.
• Subscriber programming expert and can successfully program various radio types based on customer requirements.
• Ability to read schematics, block diagrams, and flow charts to maintain or repair supported electronic systems and equipment.
• Ability to lead a team and work area to ensure proper staging and execution of work and that a safe environment is maintained.
• Team-focused with a passion to meet customer needs.
• Strong communication skills with end users and third parties.
• A two-year degree in Electronics, IT, or an applicable subject is preferred.
• P25 and/or MotoTRBO experience is preferred.

Responsibilities

• Diagnosing, troubleshooting, and solving complex equipment, programming, system, and installation problems/issues.
• Assisting and collaborating with the team, Service Manager, and customer.
• Partnering with customers to develop an installation/programming strategy and coordinate with the team to ensure access to locations where products will be installed.
• Assisting in the scoping out and quoting of service, installation, and programming projects.
• Supporting the development of talent and technical skill sets of the service team.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Demonstrating a willingness to learn and be mentored on new technologies in communications and equipment.

Skills

Radio installation

Radio programming

Troubleshooting radios

RF theory

Reading schematics

Team leadership

Customer communication

Customer service

Education

Two-year degree in Electronics/IT/related field

Tools

N/A

Job description

Mobile Communications America (MCA) in Myrtle Beach, SC is seeking an experienced Communication Systems Technician II. You will diagnose and resolve complex radio and related equipment issues, program radios to customer specifications, and coordinate installation plans with the team and customers.

The role emphasizes collaboration, on-site work, and safety, with opportunities to mentor others and grow technical skills in new technologies across wireless systems.